ALCOR Scientific Customer Service Representatives are available Monday - Friday, 8:30am to 5:00pm EST to assist you. If you would like to check the availability of an item, place an order or check the status of an order, please do so by using one of the following methods:


Phone:    Toll Free: + (800) 495.5270
                 Local:       + (401) 737.3774


Fax:     + (401) 737.4519

Mail:     ALCOR Scientific Inc.
            20 Thurber Boulevard
            Smithfield, RI 02917 USA





Terms and Conditions

Download the Terms and Conditions PDF.

Shipping Policy

All shipping charges are the responsibility of the customer. Shipment shortages and/or damages should be reported in writing to ALCOR Scientific within five (5) days of receipt of product.

Return Policy

All returns require authorization from an ALCOR Scientific Customer Service Representative.


Payments should be remitted to ALCOR Scientific and addressed as follows:
ALCOR Scientific Inc.
20 Thurber Boulevard
Smithfield, RI 02917 USA